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Privacy Policy

Last updated July 25, 2019


The Rubell Museum (the “Rubell Museum,” “we,” or “us”) is committed to protecting your privacy. This privacy policy (the “Privacy Policy”) governs how we collect and use information online (including through the website and mobile apps) and offline (including through telephone information numbers and in-person promotional activities) (collectively, the “Services”), and explains the type of information we collect and how we use it.

By visiting our website (the “Site”), you are accepting the practices described in our Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the website.

Information We Collect from You
As a general matter, you can browse the Site or use our apps without submitting your personal information to us. However, there are a number of circumstances in which you may need to provide us with your personal information to complete certain transactions or to participate in certain programs, activities, or services.

We may gather personal information that you give us, including your name, address, phone number, email address, and payment information.

For example, we collect personal information when you:

Purchase tickets
Purchase a membership
Make a donation
Purchase merchandise
Purchase or redeem a gift membership
Subscribe to a mailing list
Request information to be sent to you through the Site or an app
Complete a survey
Request information about exhibitions, programs, or courses
Participate in certain education programs (for example, when you complete an online application)
Communicate with us through the Site, including completion of any online forms
Apply for a job, internship, or volunteer position
Participate in any sweepstakes, contest, or interactive program

How We Combine Personal Information
We may combine information gathered from the Site and information that we have received, gathered, acquired, or stored from other sources, both information collected offline by the Rubell Museum and information received from third parties, into a single customer record. We may also use or combine information that we collect offline or receive from third-party sources to edit, enhance, or check the accuracy of your customer record.

How Personal Information Is Used
If you provide us personal information, we will use this information to respond to your inquiry or request, or to fulfill your order. We may also use it to contact you to provide information about other Rubell Museum activities, programs, membership and fundraising opportunities, products and special events that may interest you. You may opt out of having us use your information for these purposes by clicking the unsubscribe link on any communication from the Rubell Museum, or you may refine your preferences for receiving notifications from us here, or by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it..

With Whom Personal Information Is Shared
The Rubell Museum may share your name and postal address (but never your email) with other non-profit organizations that may be of interest to you for informational, fundraising, or related purposes. In addition, all information we do share with other institutions is provided subject to confidentiality obligations limiting the nature of the use of your information and restricting the further dissemination of your information. If you do not wish to have your name and address shared with other institutions for these purposes, you may opt out at any time by contacting us via the above email address.

In addition, the Rubell Museum may provide your information to third-party vendors engaged to complete your transaction, or to help us manage the website, process online and offline transactions, better respond to the needs of our visitors, and enhance our marketing efforts. This includes third-party analytics vendors such as Google Analytics and other marketing partners who serve advertisements across the Internet, offline, and sometimes on the Site on the Rubell Museum’s behalf. They may use information about your visits to the Site and other sites to personalize advertisements for goods and services. We and our third-party vendors or partners use analytics data for a variety of purposes, such as to improve the design and content of our Site, to help us learn things like what pages are most attractive to all of our visitors and what promotions visitors like to see, and to gauge the success of our advertising campaigns.

The Rubell Museum may use or disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on the Rubell Museum; (b) protect and defend the Rubell Museum’s rights or property, the Site, or the Rubell Museum’s users; or (c) act under emergency circumstances to protect the personal safety of Rubell Museum employees, agents, vendors, the users of the Site or the public.

If you prefer not to have your personal information shared with third parties for marketing purposes, or would like to be removed from our mailing list, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

If for any reason you do not wish to receive further email from the Rubell Museum, please follow the instructions for unsubscribing included within the body of the message that was sent to you, by clicking the unsubscribe link, or by emailing a message requesting to be removed from our electronic or standard mailing list with your name and address to This email address is being protected from spambots. You need JavaScript enabled to view it..

Information Collected Automatically


A cookie is a small data file that websites can place on your hard drive when you visit. A cookie file can contain information such as a user ID that tracks the pages you’ve visited within that site.

The Rubell Museum’s website uses cookies to distinguish you from other users, provide a better experience when you browse the Site, and improve the Site’s performance and usefulness. The cookies on this Site are primarily used to recognize that a user has visited the website previously and to track user traffic patterns.

If you prefer not to receive cookies through the Site, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser. You do not need to have cookies turned on to use any pages within our Site. For more information about cookies, including how to set your browser to reject cookies, click here.

The Rubell Museum may use web beacons, also known as action tags, tracer tags, or single-pixel GIFs. These are invisible graphics on a web page or email that is programmed to collect nonpersonally identifiable information about your use of a given website, app or email, such as whether you opened the email. Like cookies, web beacons allow the Rubell Museum and its service providers to summarize overall usage patterns for our analysis and may provide personalized services to you. We do not share or provide personally identifiable information we may collect, such as names or email addresses, through web beacons.

Non-Personal Information

When you visit our Site, our servers may keep an activity log that does not identify you individually. Generally, we collect the following categories of Non-Personal Information:

Certain demographic data such as age and gender
Certain device information about your computer, mobile device, or other device that you use to access the Site, including IP address, geolocation information, unique device indicators, browser type, browser language, and other transactional information
Certain usage information about your use of the Site, including a reading history of the pages you view. We use this information to provide you with a more customized experience on the Site
“Traffic data” such as time of access, date of access, software crash reports, session identification number, length of visit, and referring website addresses
Your search terms and search results

The Rubell Museum maintains reasonable administrative, technical and physical safeguards designed to protect the personal data we maintain against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Despite these efforts, however, no organization can fully eliminate risks or guarantee the security of personal data. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of information about you at any time, and we bear no liability for uses or disclosures of personal data or other data arising in connection with theft of the information or other malicious actions.

Data Retention

We retain personal data for as long as is necessary for the processing purposes for which the data was collected, and any other permissible, related purpose. When we no longer need the personal information we collect, we either anonymize the information or securely destroy the information.

Links to Other Sites

The Site contains links to the sites and services of our service providers, sponsors, or other third parties. In many cases, these links represent vendors to or supporters of the Rubell Museum. Although every effort is made to ensure that any referrals are to reputable and relevant sources, the Rubell Museum does not control the content or links that appear on these sites. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies, or no policy at all. The Rubell Museum encourages visitors to review the privacy policies of any sites they visit to ensure their Personal Information is being protected.


The Rubell Museum does not knowingly collect personal information from children under 13 years of age. Children should always ask parents/guardians for permission before providing personal information to any website or purchasing any products or services online. The Rubell Museum urges all parents and guardians to participate in their children’s exploration of the Internet and to teach them about protecting their personal information while online.


If you reside in California and have provided your personal data to us, you can request, once per calendar year, information about our sharing of certain categories of personal data to third parties for their direct marketing purposes. Such requests should be submitted to us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Or by mail:

The Rubell Museum
1100 NW 23rd Street
Miami, FL 33127
Attention: Privacy Compliance


Data Protection Privacy under the General Data Protection Regulation (“GDPR”)

The GDPR is a European regulation that protects personal data collected from citizens of European Union Member States. The Rubell Museum collects and stores certain personal data through our website, in person or over the phone for the reasons set forth above.

In order for the Rubell Museum to collect this information, you must consent to the collection of your personal data. The Rubell Museum will only use your personal data for the purposes established in this policy, unless we discover another purpose that is in line with the Rubell Museum’s original purpose for collection. In the event that you do not consent to the collection of your personal data, then the Rubell Museum may not be able to completely and fully provide you with all of our Services.

The Rubell Museum will store your personal data for as long as necessary to fulfill the purpose for which the personal data was collected and processed, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. To determine the appropriate retention period for your personal data, we will consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use of disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve these purposes through other means, and the applicable legal requirements. Upon expiration of this time frame, the Rubell Museum will securely erase and destroy all of your collected personal data, in accordance with applicable laws and regulations.

Personal Data

The term “personal data” includes information such as your name, address, email address, telephone number, IP address, credit card information, website cookies, and location. Personal information does not include data from which you can no longer be identified due to encryption or anonymity.

Rights to your Personal Data under the GDPR

If the GDPR applies to you, then you have particular rights as an individual under this regulation, including the right to:

Request access to your personal data stored by the Rubell Museum and request certain information in relation to its processing;
Request a change or update be made to your personal data stored by the Rubell Museum;
Request restriction of processing of your personal data;
Request erasure of your personal data stored by the Rubell Museum; and
Object to the processing of your personal data.
To exercise one of these rights, please contact the Rubell Museum at This email address is being protected from spambots. You need JavaScript enabled to view it..

Withdrawal of Consent

The Rubell Museum acknowledges that even though you may initially consent to the processing of your personal data, you may want to withdraw your consent from time to time. You may withdraw your consent from the processing of personal data either entirely or in part. To withdraw your consent, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Your Rights and Choices

Individuals in certain jurisdictions, such as California and the European Union, may have certain rights and choices regarding the Rubell Museum’s processing of their personal data. We reserve the right to verify your identity in connection with any requests regarding personal data to help ensure that we provide the information we maintain to the individuals to whom it pertains, and allow only those individuals or their authorized representatives to exercise rights with respect to that information.

Applicable Law

The Site is published in the United States and is subject to the laws of the United States. If you are located in a country outside of the United States and voluntarily submit personal information to us, by doing so you consent to the general use of such information as provided in this Privacy Policy and to the transfer of that information to and the storage of that information in the United States. The Rubell Museum shall not be liable under any circumstances for damages resulting from the use of information collected from the Site or otherwise consistent with this Privacy Policy.

Revisions to This Privacy Policy

Please note that the Rubell Museum may revise this Privacy Policy at any time. You agree to be bound by this Privacy Policy and any modifications to this Privacy Policy by your continued use of the Site, purchasing tickets, or otherwise providing personal information. We encourage you to periodically visit this page to review our most current Privacy Policy. Your continued use of the website following the posting of changes to these terms will indicate your acceptance of those changes.

Questions or Concerns

If you have any questions or concerns regarding the rights established under the GDPR, please feel free to contact the Rubell Museum at  This email address is being protected from spambots. You need JavaScript enabled to view it..

Or by mail:

The Rubell Museum
1100 NW 23rd Street
Miami, FL 33127
Attention: Privacy Compliance